TWAC – Taiwan Arrival Card
https://twac.immigration.gov.tw/
The Taiwan Arrival Card (TWAC) is a free, digital declaration required for foreign visitors entering Taiwan for tourism or business. It officially replaced paper-based forms on October 1, 2025. Travelers must submit their details online via the official TWAC Portal within 3 days prior to arrival. Once submitted, the system automatically links the card to your passport, ensuring a faster, paperless immigration process.
How to get from Airport to Taipei
Taoyuan Airport MRT (Train) – Cost: NT$160
Time: 35 minutes (Express, Purple Line) or 50 minutes (Commuter, Blue Line)
How to board:
-Terminal 1: Follow the purple signs for “MRT / Metro” down to the B1 level.
-Terminal 2: Follow the purple signs down to the B2 level.
Tickets: Buy a single-journey token from the automated ticket machines, or tap in using an EasyCard or iPASS.
Airport Bus (Kuo-Kuang 1819) – Cost: NT$120 to NT$150
Time: 55 to 70 minutes
Hours: Operates 24 hours a day
How to board: Head to the bus ticket counters located on the arrival levels of Terminal 1 or Terminal 2.
Purchase a ticket for the Kuo-Kuang 1819 route, which drops you off directly at Taipei Bus Station (next to Taipei Main Station).
Taxi or Private Ride – Cost: NT$1,000 – 1,300 (higher with late-night surcharges)
Time: 40 to 60 minutes
Hours: Operates 24 hours a day
How to book: Official licensed yellow taxis queue at designated taxi stands right outside the arrival halls of both terminals.
Alternatively, you can pre-book a private transfer or use a rideshare service like Uber.
ATM – Cash
There are multiple reliable ATMs located right in the arrivals hall and public areas after you clear customs and baggage claim. You do not need to enter the MRT station area or buy a ticket to access them.
Where to Find ATMs Upon Arrival:
– Right after Baggage Claim: As soon as you exit the restricted arrivals gates into the main public arrivals hall, you will see bank counters and ATMs clearly visible.
– Near the MRT Station entrance: If you head downstairs toward the Taoyuan Airport MRT station (B1/B2 levels), there are also ATMs and convenience stores (like 7-Eleven) located right outside the ticket gates.
Which ATMs to Use (and Avoid):
– Best Choice (Zero Fees): Look for ATMs operated by Bank of Taiwan, Mega Bank, or Cathay United Bank. Users on travel forums like Reddit have noted that these local banks do not charge an operator fee for foreign cards.
– Avoid if Possible: ATMs inside convenience stores like 7-Eleven (CTBC Bank) or FamilyMart (Taishin Bank) generally charge a local ATM fee of NT$100 per withdrawal.
Pro Tip: When withdrawing money, if the ATM asks whether you want to be billed in your home currency or local New Taiwan Dollars (TWD/NT$), always choose TWD / Local Currency. This allows your home bank to handle the conversion rate, saving you from high dynamic currency conversion (DCC) markups.
EasyCard
EasyCard is absolutely worth getting for a 4-day trip to Taipei. It is Taiwan’s premier contactless smartcard, and it will save you both time and hassle on almost every transit ride you take.
Instead of lining up at ticket machines to buy individual plastic tokens before every single ride, you simply tap the card at the gate to enter and exit.
Why It is Worth It for a 4-Day Trip
Seamless Transit: It works on the entire Taipei Metro (MRT), the Taoyuan Airport MRT, all city buses, and even the local TRA trains if you take a day trip to places like Jiufen or Shifen.
Convenience Store Currency: You can use it like cash at 7-Eleven, FamilyMart, Hi-Life, and OK Mart. It is perfect for buying snacks, water, or coffee without dealing with heavy metal coins.
Other Uses: You can use it to pay for the Maokong Gondola, YouBike public bicycle rentals, and admissions to top sights like the Taipei Zoo.
The Math: Cost vs. Benefit
Card Cost: A standard EasyCard costs NT$100 (about USD $3). This is a non-refundable registration deposit for the physical card itself.
The Verdict: Even though you don’t get the NT$100 back, the sheer convenience of skipping lines at every station, not fumbling for exact change on city buses (which don’t give change), and easily buying items at convenience stores makes it well worth the small cost for 4 days.
How and Where to Buy It
At the Airport: After you land and withdraw your cash, you can buy an EasyCard directly at the Taoyuan Airport MRT service counters or from the automated ticket machines right outside the MRT gates.
At Convenience Stores: You can also walk into any airport 7-Eleven or FamilyMart and buy one at the counter. Convenience stores often sell cards featuring cute, limited-edition designs (like anime characters or local food shapes).
Adding Funds: When you buy the card, it has a NT$0 balance. You will need to load cash onto it immediately. For a 4-day trip, starting with a top-up of NT$500 to NT$800 is usually plenty for transit and light snacking. You can easily add more cash later at any MRT station machine or convenience store counter.
EasyCard refund
You can get the remaining balance refunded, but there are a few important rules you should know before doing so.
While the cash balance you top up onto the card is fully refundable, the initial NT$100 card purchase fee is strictly non-refundable. Additionally, once you request a refund, your card will be permanently deactivated and cannot be used again.
Where and How to Get a Refund:
Where to go: You can request a refund at any Taipei MRT station information counter or right at the Taoyuan Airport MRT station service booth before you clear security for your flight home.
The Process: Simply hand your card to the staff at the ticketing window and tell them you want a refund. They will scan the card, calculate the remaining balance, and hand you the amount in cash.
The Cost: There is a NT$20 processing fee to terminate the card.
Cash Limit: You can get an immediate cash refund for balances up to NT$1,000. Anything higher requires a bank transfer, which is incredibly difficult for international tourists.
The Smarter Local Alternative: Clear the Balance
Because the NT$100 card fee is lost and a processing fee might apply, most travelers on travel forums like Facebook recommend not refunding the card at all.
Instead, do what the locals do on your final day: walk into an airport convenience store (like 7-Eleven or FamilyMart) and spend your exact remaining balance on souvenirs, snacks, or milk tea. If your purchase total is higher than what is left on the card, you can simply tap the card to drain it to zero and pay the remaining difference in cash.
By doing this, you get to keep the physical card as a souvenir, and it remains valid for several years in case you ever return to Taiwan.
Taiwan High Speed Rail – HSR
How to buy tickets:
Option A – Book online (recommended)
Use the official Taiwan HSR booking website or the T Express mobile app.Choose your stations, date, departure time, passenger count and seats. Pay online and keep your ticket or QR code ready.
Official HSR online booking – Official HSR website – T Express app information
Option B – Buy at Taipei Main Station
Go to the HSR ticket counter or a ticket vending machine and buy tickets for both journeys.This is straightforward, but booking online is preferable if you want specific departure times and seats together.
Official station ticket information
Where – Taipei Main Station:
Follow the signs for HSR / 高鐵. Taipei Main Station also serves conventional trains and the Metro, so make sure you enter the HSR area.